Customer Service
We’re listening – and here are answers to your most frequently asked questions.
Helpful Highlights
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Online Ordering
- Check Order Status
- Change or Cancel order
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Ways to Pay
- Payment Methods
- Carter's Credit Card
- AfterPay
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Pricing and Promotions
- Exclusions & Expiration
- Price Match Adjustments
- Carter's Rewards®
- Birthday Surprise
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Gifting Services
- Check Gift Card Balance
- Gift Card Usage