Customer Service - Carter's

Helpful Highlights

Online Ordering

Check Order Status Change or Cancel order Report missing or damaged orders/items

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Payment Methods Carter's Credit Card Gift Cards AfterPay

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Exclusions & Expiration Price Match Adjustments Carter's Rewards®Birthday Surprise

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Purchase a Gift Cards Check Gift Card Balance

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© 2026 Carter’s, Inc. All rights reserved.

*EXCLUSIONS & DISCLAIMERS:

BUY 1, GET 2 FREE DENIM: OshKosh B'gosh® only. First item at MSRP or original ticketed price. Additional items of equal or lesser value. Excludes select styles and clearance. Discount reflected in cart online.

UP TO 50% OFF BACK TO SCHOOL: Savings based on MSRP or original ticketed price. Select Styles. Other exclusions may apply.

50% OFF CHRISTMAS PAJAMAS: 7.26-7.27 - Savings based on MSRP or original ticketed price. Select Styles. Other exclusions may apply.

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