It's simple! Enroll online at carters.com/rewards, oshkosh.com/rewards or skiphop.com/rewards or at any of our U.S. Carter’s or OshKosh B’gosh stores or outlets.
No, Rewarding Moments is a FREE program designed to help our customers earn rewards faster and easier than ever before.
Customers 18 years of age or older who are purchasing at Carter’s or OshKosh B’gosh store in the USA or shipping to an address in the USA from carters.com, oshkosh.com or skiphop.com are eligible.
So you can get rewarded! Your email address will identify you so you can earn your points and create an account online to track your points and rewards. We’ll also send rewards via email.
Please see our Privacy Statement/Terms & Conditions at carters.com/rewardsterms, oshkosh.com/rewardsterms or skiphop.com/rewardsterms.
You can always adjust your email preferences on your account at carters.com, oshkosh.com or skiphop.com. But, if you opt out of Rewarding Moments emails, we won’t have a way to tell you important things about your Rewarding Moments account, like when you might have a reward expiring! If you choose to opt out, we'll still send you a welcome email when you join the program and an email every time you earn a reward.
Yes. You’re eligible to begin earning points the moment you join the Rewarding Moments program. Remember to provide your email address every time you purchase to make sure you earn your points.
No. Rewarding Moments accounts are nontransferable and are only valid for use by the person who registered.
You will receive a welcome email from us within 48 hours of your enrollment.
Please call one of our customer service agents at 1-877-333-0117. We’ll be happy to help you.
We’ll track your points in the store, but by creating an account online, you’ll have access to My Rewards to see all of your Rewarding Moments information, such as rewards and points earned and expiration dates. Plus, you can purchase online and earn rewards.
Don't waste a moment! As soon as you've signed up you can start earning on your purchases. If you sign up at checkout in store or online, you're already earning points!
You will earn 1 point for every $1 you spend at any U.S. Carter’s or OshKosh B’gosh store, outlet or online at carters.com, oshkosh.com and skiphop.com. Points will be awarded based on your net purchase after discounts for rewards or coupons are applied. Points will not be awarded for non-merchandise items i.e., gift cards, shipping, gift wrap, tax, etc.
No, points will not be awarded for non-merchandise items i.e. gift cards, shipping, gift wrap, etc.
Yes, if you have a Rewarding Moments account and log in or notify store associate, you will receive points for your purchase.
No. At this time orders shipping outside the United States are not eligible to earn points and rewards.
No, points are only awarded for net purchases after rewards and coupons used are deducted.
There are three easy ways to check your balance:
You should see the points you’ve earned in the My Rewards section of My Account online approximately 72 hours following your qualifying purchases. Note: Points for eCommerce orders will be earned when the order ships, not when the order is placed. For Buy Online, Ship to Store orders, points will be rewarded within 72 hours of in-store pickup. If you don’t see points you feel you’ve earned, please call 1-877-333-0117.
You should see the points you’ve earned in the My Rewards section of My Account online approximately 72 hours following your qualifying purchases. Note, points for online orders will be earned when the order ships, not when the order is placed. For Buy Online, Ship to Store orders, points will be rewarded within 72 hours of in-store pickup. If you don’t see points you feel you’ve earned, please call 1-877-333-0117.
It can take up to 72 hours after you earn enough points for your reward to be issued. Don’t worry, you will receive an email congratulating you on earning another reward.
Sorry, rewards are non-transferable.
Once you have enough points to qualify for a reward, we will automatically generate your reward within 72 hours and you will be notified by email. You should also see your new reward in your My Rewards information online (www.carters.com/rewards, www.oshkosh.com/rewards or skiphop.com/rewards), in emails, or a sales associate at any Carter’s or OshKosh store can tell you.
Yes, your points expire 6 months from the day they were earned.
Yes, the expiration date will be listed on your rewards certificate. Seize the moment!
No. Your rewards are listed on your My Rewards page (www.carters.com/rewards, skiphop.com/rewards) within My Account. Any active or valid rewards will be listed there for you to retrieve.
Once you have enough points to qualify for a reward, we will automatically generate your reward within 72 hours and you will be notified by email or you can check your account online at carters.com/rewards, oshkosh.com/rewards or skiphop.com/rewards.
You can use your reward and a coupon in one order, but the rewards will be deducted before any coupon discounts are taken.
No, your merchandise total less your rewards redeemed must be large enough to meet the minimum spend requirement.
Yes, you can use up to 20 rewards in one transaction.
You can use your rewards on qualifying purchases at any U.S. Carter’s or OshKosh B’gosh store, outlet or online at carters.com, oshkosh.com or skiphop.com. Rewards cannot be used toward non-merchandise items i.e., gift cards, shipping, gift wrap, tax.
Online. If you don’t have an account, you can create one online and find your rewards under your My Rewards page. You can also find out in the store by asking your sales associate, who will be able to pull up your available rewards.
You can still use your reward but any balance is forfeited.
No, rewards are only redeemable for transactions at Carter's and OshKosh B’gosh stores and outlets in the U.S. and/or online for orders shipped within the US.
Under your account information, you can add your child's birthday. Give us their name, birthday date, month and year. Kids must be 14 or under. You must make at leat one purchase from Carter's, OshKosh or Skip Hop using your rewards account info in the last 12 months to receive a birthday surprise.
You should get an email during the birthday month(s) listed under your account. It takes a moment to set up our system, so please give us up to two weeks after you update your account.
You should get an email during the birthday month with a special online code or in-store barcode.
You may exchange an item of equal or greater value, but if you simply return the item, your reward is forfeited.
You may exchange an item of equal value and your points will not be affected, but if you simply return the item, any points you earned from your purchase will be deducted from your account.
The points earned on the amount being adjusted will be deducted from your points balance.
Please call our Customer Service agent at 1-877-333-0117.
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