Customer Service Inquiry Information

    Corporate, Retail and Product Inquiries

    For general inquiries, including corporate information, retail store experience and product inquiries, please call our Consumer Affairs department at:

    888-782-9548
    8:00 am to 8:00 pm EST Monday - Friday


    Online Ordering

    For questions regarding your experience at Carters.com | OshKosh.com | SkipHop.com, to place a phone order, or questions about Rewarding Moments, we can be reached at:

    877-333-0117 (toll free)
    762-232-1399
    7:00 am to 10:00 pm EST Monday - Friday
    9:00 am to 9:00 pm EST Saturday - Sunday

    or email us.