Welcome to Customer Service
We’re here to help, and you’re in the right place for answers to questions about shipping, orders, sizing, and other important information.
If you need immediate assistance, please call one of our customer assistance departments:
Corporate, Retail and Product Inquiries
For general inquiries, including retail store experience, product quality and corporate information, please call our Consumer Affairs department at 888-782-9548 Monday-Friday 8:00am-4:30pm CST or email usemail us.
For questions regarding your experience online at Carters.com | OshKoshBgosh.com or to place a phone order, we can be reached at 877-333-0117 (toll free) or 972-265-4128 from 7am-11pm CST daily (except holidays) or email us.