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Existing Carter's Celebration Club and OshKosh B'gosh Preferred Customer Club members must register online to receive online coupons and special offers. Registration in our new system is a one-time-only requirement, and will allow you to order online, manage your account preferences, and view your order history. We apologize for any inconvenience this may cause, however for security reasons mandated by the Payment Card Industry (PCI), we are unable to transfer any customer information between existing and new systems.

Free shipping on orders of $50 or more: Offer valid OshKoshBgosh.com for a limited time only. Enter coupon code OKBGFREE at checkout. Free standard U.S. shipping applies automatically to orders of $50 or more at checkout (calculated based on OshKosh B'gosh merchandise subtotal less discounts, if applicable, and does not include tax or gift services). Valid on only one shipping address per order. Promotion not valid on express shipping or for shipments to U.S. P.O. boxes, AK, HI, or U.S. Territories. This promotion cannot be combined with any other offer. Promotion not valid in retail stores. Not valid for cash. No shipping adjustments on previous purchases. Carter’s Inc. reserves the right to change or cancel this promotion at any time.

Customer Service

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Phone Orders and Technical Assistance

1(877)333-0117 Open Daily except holidays 7:00 AM - 11:00 PM CST
1(877)333-0117 Open daily except holidays 7:00 AM - 11:00 PM CST

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Welcome to Customer Service

We’re here to help, and you’re in the right place for answers to questions about shipping, orders, sizing, and other important information.

If you need immediate assistance, please call one of our customer assistance departments:

Corporate, Retail and Product Inquiries

For general inquiries, including retail store experience, product quality and corporate information, please call our Consumer Affairs department at 888-782-9548 Monday-Friday 8:00am-4:30pm CST or email usemail us.


Online Ordering

For questions regarding your experience online at Carters.com | OshKoshBgosh.com or to place a phone order, we can be reached at 877-333-0117 from 7am-11pm CST daily (except holidays) or email us.

 

 
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