Phone Orders and Technical Assistance
Payment Information
Carter's, Inc. accepts Visa, MasterCard, American Express, Discover/Novus, and Diners Club charge cards as a form of payment at our stores and online.
Carter’s gift cards and merchandise credits may be redeemed for merchandise at US-based company-owned Carter’s stores. OshKosh B’gosh gift cards and merchandise credits may be redeemed for merchandise at US-based company-owned OshKosh B’gosh stores. We apologize but gift cards and merchandise credits may not be redeemed for online purchases at this time.
You can check the balance of your Gift Card by contacting your local store. To check a Carter's gift card balance by phone, please call Carter's Consumer Affairs at 888-782-9548 or send us an email. To check an OshKosh B'gosh gift card balance by phone, please call OshKosh B'gosh Consumer Affairs at 888-782-9548 or send us an email.
Secure Shopping Guarantee
Our Secure Shopping Guarantee helps protect you against unauthorized charges on your credit card. Carters.com | OshKoshBgosh.com takes every precaution to provide a secure shopping environment. We implement many layers of safeguards to protect your safety and privacy. These include electronic safeguards like Secure Sockets Layer (SSL) when you transmit information to our sites among other physical and contractual practices and policies.
You may always place your order by telephone at 877-333-0117 from 7am-11pm CST daily (except holidays).
